When you arrive at the Home please check in at the reception desk. Staff will welcome you and show you to your new accommodations. This will begin the orientation to your Home. Please realise this will be a gradual process over the next few days and ask about anything that is not clear to you. The staff will be asking you many questions. This helps us understand how you want your care provided, what kinds of things you like to eat and how you like to spend your time.
You will also spend some time with someone from the business office. This person will explain to you our responsibilities to you and yours to us as well as what processes you will use to pay for your accommodations and any other services you will be purchasing from us. We will need some documentation from you as well. Soon after admission, the Social Worker will make contact with you to review relevant policies and procedures as well as to ensure that your transition to the home is as smooth as possible.