A move to a new Home always has its challenges. The staff at The Villa, The Manor or The Lodge are here to help you through this time. Feel free to ring the call bell for assistance at any time or ask at the care center or reception desk for anything you need or are wondering about.
We realize there is a lot of information provided when you are new to a Long-Term Care Home. Approximately six weeks after you move in, an initial care conference will be held with you, your care team and whoever else you want to attend. At this meeting, we will review your care plan to ensure that we are meeting your care needs from an interdisciplinary perspective. Your input is vitally important to ensure we respect your values, wishes and beliefs. As such, it is essential that all Elders attend their care conferences and participate in whatever way they can. Care conferences are held annually after the first one; however, you can request to meet with the team at any time.
